One of the advantages of outsourcing is the ability to create teams across the globe, literally anywhere high-speed internet connections are available. Software Development companies can take advantage of acquiring skilled team members anywhere in the world. However, many outsourced projects perform or end, negatively due to basic communication and […]

QA testing is a challenging profession; there’s no doubt there. Between constantly learning new technology, how backend systems run, test planning and execution typically on a tight deadline – QA testing is an ever-changing occupation. However, QA testing can also be repetitive and dull. Like any occupation, QA testing is […]

For any QA testing team, be it outsourced, internal or a combination of both, communicating work expectations is a critical part of a team’s success. It starts by having detailed knowledge of the company’s QA processes, then moves into QA team’s job functions and roles and then into specific tasks […]

Managing testing for quality and value Testing services offer software application providers increased scheduling flexibility, a variety of QA skill levels and access to a variety of hardware (devices, platforms, versions). Testing services provide business value, but be aware of how you want to manage the testing effort and what […]

Most issues that hamper outsourcing efforts revolve around communication and difficulty developing communication channels effectively. Communication is a challenge within a localized team alone, add in a testing team from another locale or country, and you add to the problem. However, communication issues are not insurmountable and don’t need to […]

Communicating changes to the existing process or introducing a change such as outsourcing is critical to project acceptance and success.  There are different considerations when an existing internal QA team is in place and when there are no current internal QA resources.  The second is likely much easier for personnel […]

As a software development director or manager you have made the decision to outsource at least one aspect of your QA testing work. The decision has been made and the contract signed. What do you provide the outsourced testing team so they can effectively test? First, designate a leader, liaison, […]

SLA – The who, what, where, when, how and how much The SLA or Service Level Agreement defines precisely or “legally” who does what, where, when, how and how much. For example, the SLA is a working agreement that defines the work that will be done, who does it, and […]

After you decide on creating an outsourced QA testing services team, plan your test strategy, document decisions and make documentation accessible for review.

When you hire a testing service, you must decide whether to manage the project work internally or pay additional for an external project manager. What are the advantages of managing the team using an internal SME (subject matter expert) liaison as opposed to paying for the testing service for a […]