Robotic Process Automation (RPA)
In recent weeks we have been looking at different software testing types and approaches*. Today we depart a little by looking at a software technology: Robotic Process Automation. RPA is not specific to the world of testing, but it can certainly be a useful addition to any testing project. Simply put, RPA makes it easy to implement and manage robots. Here we outline the key business benefits and reveal why it is the fastest-growing enterprise software in the world.
*Read our recent article, “AI-Driven Software Testing”.
Why the need for RPA?
Robots can do things that human beings can but in a far more efficient manner. They can be programmed to understand what is on a computer screen and how to then correctly navigate a system. Data can be identified and extracted, defined actions performed. The scope is far reaching, and robots can do things faster and more effectively than people. Robots do not need to take breaks or call in sick, for example.
These robots, or “bots”, can be deployed to automate routine, repetitive, and rules-based tasks or processes. They can operate on a range of systems and applications without the need for complex integrations or changes to existing IT infrastructure. RPA technology can help organisations reduce errors and free up human resources to focus on other tasks. Originally, it was effectively used in areas such as finance, accounting and HR to perform back-office functions. It then became useful for front-office tasks such as customer relationship management and sales.
What are the business benefits of RPA?
- It can be used to streamline workflows
- This then allows organisations to be more profitable, flexible, and responsive
- RPA increases employee satisfaction and productivity by removing mundane tasks
- It can be implemented rapidly because it mimics human actions when acting at the user interface, meaning changes to existing legacy systems are not required
- It is ideal for automating workflows involving legacy systems that lack APIs or database access
RPA: The fastest-growing enterprise software in the world
The business benefits of RPA are there for all to see, and compared to other enterprise technology, it is easy to put in place. RPA is proven to improve processes and achieve a higher capacity plus faster output. As such, adoption of the tech has been accelerating worldwide in recent years. Robotic Process Automation quite simply delivers rapid ROI, and who does not want that?
Are you using RPA? Do you have any thoughts on this technology? We would love to hear from you!