As part of theICEway ecosystem of companies, our software testing experts are no strangers to the cruise industry. The systems used in cruise are highly complex as they are required to withstand intercontinental ocean travel. They are typically similar to those found within hotels, as well as in restaurants, casinos, shopping centres, amusement parks and more. Cruise lines require a calendar system for reservations where time zones can change multiple times each day. When you then consider that ship time isn’t directly related to a time zone, it becomes evident that all those involved in delivering software for cruise face an unenviable task. Today we look more closely at Seaware software, which many view as the most powerful and flexible software used in the industry.
Versonix was founded in 1986 and is based in the heart of Silicon Valley. The company began when a group of engineers decided to tackle the travel and leisure space. Fast forward 37 years and Versonix now powers reservations for more than 20 million passengers and 100 ships around the world every year. The innovative Seaware reservation platform allows cruise lines to leverage “the only true business rules-based system in the industry”. Seaware encompasses sales, marketing and built-in revenue and yield management. It serves as a common point for all distribution channels, including OTA, GDS, B2B, B2C and contact centre.
Seaware software testing
Software testing is often undervalued, yet many view it as a critical aspect of the software development lifecycle. Without testing, how can you be sure that software or systems are fully functional? How can you confidently state that they perform to the required specifications? As robust as Seaware is, it is vital to ensure that it is correctly implemented. That means testing is a must, and as we have already covered, Seaware has a huge amount of ‘moving parts’. It is crucial then to deploy software testers who know their way around it. A deep knowledge of the cruise industry as a whole is also a must, because it is only then that efficiency can be truly maximised.
When testing on a Seaware implementation project, you need to be able to cope with the psychological pressures of software testing. You also then need to be able to deal with the complexities that are unique to cruise. If you need help with testing Seaware software, then we’re here for you. Just give us a call and we’ll take it from there.
Note at 12th May 2023: We are currently looking for Seaware specialists in Estonia to join our team in Tallinn. Either contact us or visit the eTestware LinkedIn channel to find out more.