theICEway consists of ICE, CRIBB Cyber Security and eTestware. Together, these specialist IT brands deliver digital transformation. We combine to offer clients everything from IT support to complete, end-to-end tech solutions. Our people are everything to us, from those based in the UK to those set further afield in the US, Australia and Europe. Indeed, the bulk of the eTestware team are from Estonia but the power of technology keeps us closer than ever before. Our outsourced software testing services are a crucial aspect of many technology projects taken on by theICEway. Although still overlooked by too many companies, testing is definitely growing in stature – and that is just fine by us.
The core values of our ecosystem
Integrity, people and innovation – these are the values we all try to uphold in everything that we do. Our team, plus those at ICE and CRIBB, strive to never compromise on our individual and collective integrity. One dictionary definition describes integrity thus: ‘The quality of being honest and having strong moral principles.’ We’re always honest, sometimes brutally so – software testing is not for the faint of heart – and we’ll always be accountable for our actions. There will never be a project in which we are involved that does not have our full commitment. We value our work and our clients, and we always give 110%.
Without people, where would the world be? Negative aspects aside, people are essentially great. Look at all that has been achieved throughout the centuries. We’re not just referring to the ‘obvious’ accomplishments either; yes, the pyramids are amazing and yes, the wheel has been quite handy. Respect, kindness, helpfulness, love, affection – all of these are fantastic qualities that have been and are demonstrated by so many people. These are definitely key for the people at theICEway.
Finally, we turn to innovation: ‘The practical implementation of ideas that result in the introduction of new goods or services or improvement in offering goods or services.’ A good summary from Wikipedia on something else we hold dear; innovation is always in our minds. We are constantly looking for new ways to solve any issues that we face. Evolution is critical for any organisation, though perhaps especially for those in IT.
Core services from theICEway
ICE: Application Managed Services (AMS), Cloud Strategy, Technology Projects. These are the service pillars that have made ICE a household name in industries including cruise and travel. AMS includes: 24 x 7 ITIL-based service desk; After hours support; Application performance monitoring; Assigned client liaison team; Structured service level agreements (SLA’s); Reporting and documentation. ICE’s robust cloud solutions include: Cloud migration design & implementation; Vendor agnostic cloud architecture & design; Due diligence / compliance audits; Full managed service; Out-of-hours managed service; DevOps; Client side project management; Application performance monitoring; Hypercare rapid response support. Tech projects incorporate: Technology Consultancy; Dry Docks and Shipboard IT support; System Implementations / Project Management.
CRIBB Cyber Security: Certifications, Detection & Defence, Safeguarding. CRIBB’s qualified professionals can help with certification in schemes including Cyber Essentials, Cyber Essentials Plus and IASME Governance. Their team can complete penetration tests and vulnerability scans to ensure your IT Security defences are up to scratch. Many organisations are nowadays required to have a Data Protection Officer (DPO) in place. If this is you, then CRIBB’s tried and tested DPO as a Service offering could be exactly what you need.
eTestware: Quality Software Testing. You can read about our many software testing solutions elsewhere on the website. To really understand why we stand apart from the competition, it’s worth checking eTestware’s About Us page. There you will discover our proud Estonian roots and more.